Shipping & Policies
Shipping & Delivery
Once your order has been placed, orders may take up to 3-4 business days (excluding Saturdays, Sundays, and Holidays) to process. Orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Orders placed after the designated cut-off times will be processed and shipped the next business day. If an item you have ordered becomes unavailable after the order has been placed, we will cancel the order and notify you by phone, mail, or email. We reserve the right to cancel orders for out-of-stock items at any time. To ensure that your package is properly delivered and that you receive your package within the time frames please make sure that your address is correctly entered and includes all relevant and required information. By submitting an order, you represent and warrant that all personal information you have entered for the order is valid. All shipping and delivery dates specified on our website are estimates only and are subject to change. We do not guarantee delivery dates, and we are not responsible for delays by the carrier When your order has been shipped, you will receive an email with tracking information.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. Once orders leave, they become the property of the shipper. If you are still unable to locate your package, please contact your shipping provider. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier. Inspect your shipment upon arrival. Report any shipping-related damage immediately to the carrier. Additionally, if they are unable to recover your package, please reach out to Customer Service for a replacement. If you have received a damaged or incorrect item, we will happily refund or replace the item as quickly as possible. If you have an issue, please contact us for help.
IMPORTANT LEGAL INFORMATION: PLEASE READ THIS ENTIRE AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SERVICE AND THE PRODUCTS AND SERVICES AVAILABLE FOR SALE THROUGH THE SERVICE.
THESE TERMS REQUIRE YOU TO ARBITRATE ANY DISPUTES YOU HAVE WITH US AND YOU WAIVE THE ABILITY TO BRING CLAIMS AGAINST US IN COURT, TO HAVE ANY DISPUTE HEARD BY A JUDGE OR JURY, OR TO BRING ANY CLAIMS AGAINST US IN A CLASS ACTION FORMAT.
Limitations of Liabilities
IN NO EVENT WILL MOODY BITCH CANDLES BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR CONNECTED WITH THIS AGREEMENT OR YOUR USE OR THE PERFORMANCE OF ANY PRODUCT, REGARDLESS OF WHETHER WE KNOW OR HAVE REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES. PERSONAL INJURY OR DEATH OR FOR ANY DIRECT, INDIRECT, ECONOMIC, OR CONSEQUENTIAL LOSSES OR DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO PRODUCTS OR ANY USE OF SUCH PRODUCTS AND OR CONTENT. IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE SERVICE, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. YOU AGREE THAT YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE PERMITTED TO OBTAIN, ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY PRODUCT, SERVICE, WEBSITE, APPLICATION, CONTENT,ETC USED OR CONTROLLED BY MOODY BITCH CANDLES.
Contents and Hyperlinks
This website may contain hyperlinks to third party websites, and those websites are the sole responsibility of such independent third parties, and use thereof is solely at your own risk. We have has no control over the content or policies of such third-party websites, and we are not responsible for and under no circumstances shall be liable for the contents, accuracy or reliability of any websites hyperlinked to this website. Those who choose to access information from this website including any information obtained through any hyperlink are solely responsible for the compliance of such information with any applicable law.
Moody Bitch Candles takes the privacy of our customer’s personal and financial information very seriously. All information obtained by Simply Vintage Candles during your transaction is held in the strictest of confidence. Moody Bitch Candles reserves the right to solely define and limit, refuse, and or cancel orders/returns from customers at any time. Moody Bitch Candles reserves the right to not sale and or refund if Moody Bitch Candles deem necessary.
Moody Bitch Candles attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content of our website are accurate, complete, reliable, current, or error-free. Each product is warranted, if at all, only as set forth in the link associated with the description of that product.
Prices do not include shipping or handling, which shall be charged on all orders as applicable and will be indicated at the time of your order. All pricing on our website is in US dollar until further notice. In the event a product is listed at an incorrect price due to any error we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.